How long will it take to receive my order?
- The shipment duration varies based on your location, with a minimum of 2 days and a maximum of 7 days.
What is the dispatch duration after I place my order (excluding preorders)?
- Orders will be dispatched within 24-48 hours.
How can I cancel my order?
- To cancel an order, please inform us within 3 hours of placing the order.
What types of stains will be resisted by the anti-stain products?
- Our anti-stain products resist stains from coffee, tea, wine, and coke.
Does the anti-stain feature diminish after each wash?
- Yes,it wil get diminished after each wash. Actually the bubble effect will not be seen but stains will get easily removed.
Is your technology patented?
- Yes, our technology has received an Indian Patent.
What is your return and exchange policy?
- Our detailed return and exchange policy can be found in the website footer. In summary, we offer a 7-day return and exchange policy. If a customer exchanges a product, they are not eligible to return it. Each product can be exchanged once only, and a Rs. 150 deduction will be made for shipment charges in return orders. Only unused products with tags can be returned or exchanged.
When will I receive my refund amount?
- Refunds will be initiated once the product is received in the warehouse and passes the quality check.
What is the mode of refund for returns?
- For prepaid orders, we will directly refund to the bank account. For COD (Cash on Delivery) orders, we will share a payout link where you can add your bank details or UPI details to receive an instant refund.
Do you have a physical store?
- No, we do not have any physical stores.